"Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them...
It is possible for the assembly-line worker consigned to tightening the bolts on the transmission and the office worker who processes medical insurance claims to work with pride and efficiency, but it's not easy to maintain that attitude.
Photo by Ákos Szabó
Photo by Ian Turnell
It is possible for the assembly-line worker consigned to tightening the bolts on the transmission an...
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