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The best predictor of how much work a knowledge worker will accomplish is not the hours that he or she spends, but the days. The twelve-hour days don'...more

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There is no such thing as "healthy" competition within a knowledge organization; all internal competition is destructive. The nature of our work is th...more

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Any vigorous competition will entail at least two elements: offense and defense. Offense is the effort you put into scoring against your opponents, an...more

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If the essential task of middle managers is reinvention, when is that task to be carried out? The answer is, during time that is not used up directing...more

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Managers who inspire extraordinary loyalty from their people tend to be highly charismatic, humorous, good-looking, and tall. So, by all means, strive...more