"A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
Photo by Ákos Szabó
Photo by Ian Turnell
In the old world, you devoted 30% of your time to building a great service and 70% of your time to s...
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